MG Philippines formally announces the strengthening of its aftersales service operations with the opening of fully-functioning dealerships, the availability of spare parts, and more.
The nine locations with up-and-running service centers are: MG BF Parañaque, MG EDSA Centris, MG Batangas, MG Carmona, MG Dasmariñas, MG Lipa, MG Sta. Rosa, MG Cebu-Mandaue, and MG Davao; while MG Cabanatuan and MG Iloilo are the two regional sales offices. Meanwhile, the six dealerships that are soon to rise are: MG Alabang, MG Commonwealth, MG Quezon Avenue, MG Pampanga, MG Cabanatuan, MG Iloilo, and MG Makati.
Along with the expanded dealer network, MG Philippines also introduces a three-pronged aftersales approach: availability of spare parts for all MG models purchased from authorized dealerships; the official launch of the Mobile Garage service caravan; and the My MG App.
“Our initiative is to provide innovative and customer-centric services to our clients, as we recognize that aftersales is a cornerstone of our business here at MG Philippines,” says Alberto B. Arcilla, President and CEO of MG Philippines-TCCCI. “Through our many aftersales complements, we want to make customers feel at ease with their purchase. Likewise, our aftersales services are designed and implemented to create a sense of confidence among our patrons, reassuring them that they made the right choice with MG Philippines.”
The Mobile Garage Service Caravan brings MG’s aftersales service support at a location that’s most convenient to the owner. Currently serving customers in Metro Manila, Northern Luzon, and Southern Luzon, MG can cater to any concerns regarding technical, mechanical, and electrical concerns. A 24/7 Hotline is available at 02 328 4664.
Meanwhile, the My MG App allows owners to schedule vehicle servicing appointments at the dealer of their choice. The app also allows the user to schedule test drives, make product inquiries, and check the map for MG dealerships and service centers around the country. It may also be used as a virtual garage, where clients can keep an orderly list of their vehicles and their maintenance history. And because the app is centralized between the MG Philippines head office and its dealer partners, clients are ensured that inquiries will be properly and professionally entertained. The My MG App is currently available for Android users only.
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