When Hyundai Philippines came up with the 5x5 Promo last September, they made history being the first automaker to offer a free 5-year Preventive Maintenance Service (PMS) package on top of their 5-year, unlimited mileage warranty.
The promo, subsequently extended until December of last year, is now back. Now re-titled, 5x5 L.O.V.E. or Live Own Value Enjoy, Hyundai says its your passport to a worry-free ownership, well, if you plan to get a Santa Fe, Tucson, or Grand Starex that is.
As great as it sounded though, there was some social media backlash with the first 5x5 Promo, specifically with dealers starting to charge customers for what’s supposed to have been a free PMS package. Well, reaching out to Hyundai Philippines, they clarified that the free PMS package only covers the “Basic PMS package.” For clarity, the list of what’s included is listed in the table below. Pardon that the table is kinda big and is in gray scale, but that is the best way for you to get it in high-res.
Other items and repairs needed (which are not included in the basic PMS package as specified), will be subject to the approval of the owner and will be charged to his account.
Take note that the promo covers a total of 21 PMS visits and owners must bring in their Hyundai vehicle during the first month or 1,000-km; third month or 5,000-km; and every three months or 5,000-km thereafter to keep it going. If a customer ends up skipping the prescribed PMS, the next applicable PMS shall be applied and the PMS skipped is deemed waived. The Service Passport is updated after each PMS visit.
Going back to the 5x5 L.O.V.E. promo, every purchase of a Grand Starex, Santa Fe, or Tucson from any authorized dealer nationwide from today until February 29 includes the free 5-year Basic PMS package. On top of that, the promo can be availed in conjunction with any existing sales promotions such as cash discounts, low downpayments, etc.
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