Goodyear Autocare Outlets to Implement Zero Contact Policy

Goodyear Philippines’ retail and service center, Goodyear Autocare chain of stores is now implementing a Zero Contact Policy to ensure the safety and well-being of its associates and customers under the General Community Quarantine (GCQ).

Following Goodyear Autocare’s recent win in the Reader’s Digest Quality Service Awards, Goodyear Philippines will be adopting a new retail environment that will continue to safely serve the motoring public. Goodyear Philippines has evolved its service model to promote safer retail interactions and sustainable tire sales without compromising safety and service quality.

The Zero Contact Policy will minimize direct contact between store associates and customers to help eliminate the spread of COVID-19. Here’s how it works:

Goodyear customers can contact any Goodyear Autocare stores either through Goodyear Philippines’ Facebook account or via their local Goodyear Autocare store’s mobile number to book an appointment. At the confirmed appointment, customers should visit their selected Goodyear Autocare store and drop-off their vehicle at the designated Zero Contact area.

Goodyear Autocare associates are required to wear personal protective equipment while servicing the customer’s vehicle. They are also required to clean and disinfect all contact points in the vehicle prior to customer turnover. After servicing and disinfection, the customer will pick-up the vehicle at the Zero Contact area.

This new Zero Contact policy will be enforced at all stores nationwide. Aside from these precautionary measures other health and safety guidelines such as physical distancing, no physical contact between associates and customers, disinfection of all vehicle touch points prior to delivery to customers, and promotion of personal hygiene with hand sanitizers for associates and customers will be observed.

Goodyear PH Awarded in Quality Service Awards

Goodyear Philippines’s retail and service center, Goodyear Autocare chain of stores, is awarded the Silver winner in the Car Servicing category at the Reader’s Digest 2020 Quality Service Awards.

The Reader’s Digest Quality Service Awards are determined by a public vote, aiming to recognize companies that deliver exceptional customer service in the Car Servicing category. This is the first year that Reader’s Digest recognizes companies based on their quality service.

Jong Sumpaico, Branded Retail Development Manager, said, “Goodyear’s success at the Reader’s Digest 2020 Quality Service Awards is undoubtedly a result of our collective efforts in partnership with more than 100 Goodyear Autocare retail network.

“At Goodyear Autocare, we always strive to deliver the best quality service for our customers by offering one-stop quick automotive services. We are honored and proud to be one of the first recipients of this award. We’d like to thank our Goodyear Autocare retail network nationwide for their hard work and dedication to the Goodyear brand, not just for the tires we sell but also for the quality services that we offer,” Sumpaico said.

Completed by 1,000 Filipino consumers, a survey was conducted regarding the services they had experienced in Goodyear Autocare. In this survey, the respondents rate Goodyear Autocare highly and position Goodyear Autocare as one of the leaders in the Car Servicing category.

Goodyear Philippines Launches Quiet, High-Mileage All-Terrain Tire: The Wrangler AT SilentTrac

Celebrating its 100th anniversary in the Philippines, Goodyear is announcing a brand-new addition to its Wrangler family that carries the company legacy of innovation and performance to keep Filipino drivers safe on the road: the Wrangler AT SilentTrac.

The Wrangler AT SilentTrac delivers the same ruggedness associated with the Wrangler line while delivering impressive on- and off-road handling performance without the noise. Goodyear says the development is found in the tire’s upgraded DuraWall Technology which withstands punishing terrain by resisting cuts and tears while also incorporated improved rigid shoulder blocks, and an optimized tread pattern for outstanding strength and reduced road noise.

Going into detail, the Wrangler AT SilentTrac has three key design and engineering benefits:

All-Terrain Performance: The advanced DuraWall Technology and optimized sidewall and tread provide superior off-road durability.

• Robust Traction Blocks: The new design features solid centerline blocks with abundant traction edges to deliver reliable all-terrain traction and robust for off-road toughness. 
• DuraWall Technology: Wrangler AT SilentTrac’s innovated DuraWall Technology highlights a tough sidewall with thicker gauge and robust compound that provides greater resistance to cuts and punctures with high abrasion and tear resistance for a supportive off-road driving experience. 
• Robust Tread Compound: The advanced tread compound with silica blend is developed to resist cutting and chipping during off-road without compromising wet traction on road. 

Quiet Performance: Wrangler AT SilentTrac’s refined tread design and revamped center line and shoulder block design deliver a comfortable and quieter experience.

• Angled Centerline Blocks Design: The aggressive traction blocks are angled for a progressive impact to lower pattern noise.
• Solid Shoulders: The remodeled shoulders feature a combination of pronounced traction notches and solid ribs that result in a smoother impact on the road. 
• Thicker Rubber Layer Under Tread to Absorb Vibration: The thicker rubber layer under tread softens contact with the road and reduces noise for a more pleasant ride. 

Mileage Performance: Goodyear engineers optimized the tread area for an even pressure distribution across the footprint, resulting in excellent mileage and great balance for on and off-road performance.

• Larger Wearable Rubber Volume: The new tread pattern includes an 8% increase in rubber volume for extended tread life.
• Robust Tread Compound: The advanced tread compound with silica blend presents a better resistance to road abrasion, resulting in superior tread wear. 
• Optimized Cavity Shape: Wrangler AT SilentTrac’s updated cavity shape provides an enhanced contact patch allowing the load to be evenly distributed for extended mileage.

The Wrangler AT SilentTrac is available in popular fitments ranging from 15 to 18 inches. Like other members of the Wrangler family, it also comes with Goodyear’s Worry Free Assurance program that offers free 24/7 roadside assistance and a 5-year warranty upon purchase:

• 225/75 R 15 102 T
• 235/70 R 15 103 T
• 235/75 R 15 109 T
• 255/70 R 15 C 112/110 S
• 205 R 16 LT 112/110 T
• 245/70 R 16 111 T
• 265/70 R 16 112 H
• 265/65 R 17 112 H
• 265/60 R 18 110 H

Goodyear's New Tire Lasts Up to 110,000 Kilometers

In time for its 100th anniversary in the Philippines, Goodyear is announcing the availability of its newest value-conscious tire: the Assurance DuraPlus 2. Featuring a strengthened TredLife Technology, it’s designed for longer mileage with the durability and performance to match.

With Goodyear’s proprietary TredLife Technology and a re-designed cavity design with a new symmetrical tread pattern, the Assurance DuraPlus 2 lasts up to 110,000 kilometers. Furthermore, the re-formulated compound delivers better comfort and performance for everyday driving. Finally, the strengthened sidewalls (with a two-layer construction) resists tire damage brought about by potholes and other impacts.

Alex Ng, Goodyear Market Director for the Philippines, Singapore, Taiwan, Hong Kong and Distributor Markets stated, “There is a huge opportunity for the Philippines in the small- to mid-sized passenger market segment, and we are ready to serve this segment with the launch of the New Assurance DuraPlus 2. Its predecessor, the Assurance DuraPlus, was widely accepted with its launch last 2015 appealing to drivers who are value durability and long mileage.

“The same thing goes with the New Assurance DuraPlus 2, but much more improved which will undoubtedly empower our customers the freedom to go further with more mileage, improved durability and quiet performance.” Ng added.

The Goodyear Assurance DuraPlus 2 tire is available in the following sizes:

• 165/55 R 14 72 H
• 165/65 R 14 83 H
• 175/65 R 14 82 H
• 175/70 R 14 84 H
• 185/60 R 14 82 H
• 185/65 R 14 86 H
• 185/70 R 14 88 H
• 195/70 R 14 91 H
• 175/50 R 15 75 H
• 175/65 R 15 84 H