Hyundai PH Loves Their Acronyms So Here are Two More to Remember

It seems working from home has spurred the love for acronyms over at Hyundai Asia Resources, Inc., the exclusive distributor of Hyundai passenger cars and commercial vehicles in the country has already come up with ARMOR, and how they’ve thrown in BOSS and HOME as well.

Hyundai B.O.S.S.

The first is Hyundai B.O.S.S. or the Bonus On Scheduled Service promo. It covers commercial vehicle owners who are rewarded with free stuff, welcoming back those who might have missed a PMS during the quarantine period. The promo which will run until June 30, 2020 includes:

• 15 percent discount on selected PMS parts (oil filter, oil gasket, air filter, fuel filter, aircon filter, and air drier filter cartridge)
• 5 percent discount on PMS labor

Commercial vehicle owners can also conveniently choose onsite or offsite options for the Hyundai Trucks and Buses Service Team that will be designated to perform the PMS on their vehicles.

For passenger car customers, they can avail of the Hyundai ProMiSe of Right Care (or Hyundai PMS Right Care) promo. This promo runs longer (until August 15, 2020) and gives the following:

• Free car wash with vacuum
• Free 23-point check-up
• Free GDS diagnostics scanning
• 15 percent on PMS parts
• 15 percent on PMS labor

Hyundai H.O.M.E.

If the Hyundai B.O.S.S. wasn’t enough acronym for you, there’s also Hyundai H.O.M.E. or Hyundai Online Market Experience.

H.O.M.E. is a web-based platform that integrates the car-buying experience. It is a one-stop shop where price quotes, loan approvals, and even Hyundai vehicle delivery can all be done through the HARI website. And while features are limited as of the moment, HARI says they will gradually upgrade H.O.M.E. to incorporate more features akin to an e-commerce website. They will also be linking it to their customer relations (CRM) platform as well.

H.O.M.E. is one of the major programs under Hyundai’s Guidelines for Protection and Safety or GPS (yup, that’s another acronym right there)—Hyundai’s comprehensive set of health and safety
guidelines covering the entire value chain of HARI from importation, assembly, office operations, vehicle delivery to dealerships, showroom, sales and after-sales operations, customer relations, test drives, and unit release.

The Following Nissan Dealers are Open to Serve You

Following guidelines set by the Modified Enhanced Community Quarantine (MECQ) and General Community Quarantine (GCQ), Nissan dealers across the Philippines have resumed sales and service operations.

Ensuring the health and safety of employees and customers, Nissan dealerships will practice stringent health and safety protocols including regular disinfection as well as the observation of social distancing within the premises.

The following dealerships have been opened to serve Nissan customers:

Nissan dealerships opening from May 16 onwards:

• Nissan Sucat
• Nissan Batangas
• Nissan Southwoods
• Nissan Westgate Alabang
• Nissan Dasmarinas
• Nissan Sta. Rosa
• Nissan Clark
• Nissan Lipa
• Nissan Bohol
• Nissan Bataan
• Nissan San Pablo

Nissan dealerships opening from May 18 onwards:

• Nissan Global City
• Nissan Pangasinan
• Nissan Iloilo
• Nissan Commonwealth
• Nissan Baliuag
• Nissan Zamboanga City
• Nissan Mantrade
• Nissan Cabanatuan
• Nissan Davao
• Nissan North EDSA
• Nissan Marilao
• Nissan Matina
• Nissan Pasig
• Nissan Pampanga
• Nissan Tagum
• Nissan Otis Manila
• Nissan Taytay
• Nissan Baguio (service only)
• Nissan Quezon Avenue
• Nissan Sumulong Highway
• Nissan Shaw
• Nissan Bacolod

Chevrolet PH Re-Starts Dealer Operations

The Covenant Car Company, Inc. (TCCCI), the exclusive importer and distributor of Chevrolet automobiles and parts in the Philippines, has announced the resumption of business operations of Chevrolet dealerships in various regions, as select areas transition to the government-mandated Modified Enhanced Community Quarantine (MECQ) or General Community Quarantine (GCQ), while some cautiously implement a more localized quarantine.

Chevrolet Cagayan de Oro, Chevrolet GenSan, Chevrolet CamSur, and Chevrolet Ilocos Norte reopened last May 4 and 5, while the rest of the dealerships in Luzon, including Metro Manila, Visayas, and Mindanao scheduled the resumption of their sales and aftersales operations today.

Here is the list of Chevrolet dealerships that reopened last May 16, 2020:

Metro Manila

• Chevrolet Alabang
• Chevrolet Commonwealth
• Chevrolet Greenhills-EDSA
• Chevrolet Pasig

Luzon

• Chevrolet Batangas
• Chevrolet Carmona
• Chevrolet Dagupan
• Chevrolet Pampanga

Below is the list of Chevrolet dealerships that resumed business operations on May 18, 2020:

Metro Manila

• Chevrolet Makati (Service Center only)
• Chevrolet North EDSA
• Chevrolet Shaw

Luzon

• Chevrolet Cainta
• Chevrolet Imus Cavite
• Chevrolet Sta. Rosa

Visayas

• Chevrolet Bacolod
• Chevrolet Iloilo

Mindanao

• Chevrolet Davao

Chevrolet Makati’s Sales operations will resume on May 25, 2020, while Chevrolet Otis-Manila, Chevrolet Quezon Avenue, and Chevrolet Cebu-Mandaue will remain temporarily closed until further notice.

TCCCI encourages Chevy customers to schedule their dealership visit ahead of time, as the number of individuals inside the showroom and service area will be strictly managed. Customers may call the dealerships directly or call the 24/7 Chevy Hotline at 5328-2438 to book their appointments.

For Android users, customers may download My Chevrolet Connect App where they can easily book their vehicle service or test drive appointments.

TCCCI together with its Chevrolet dealer partners nationwide, are implementing stringent safety protocols in all showrooms and service centers to ensure the safety of its employees and customers amidst the national concern on the COVID-19 pandemic.

“We are taking all the necessary precautions to ensure the safety of the Chevrolet community. While our business continues to operate, the wellness of our employees and our customers during these extraordinary times remain our top priority,” said Atty. Alberto B. Arcilla, President and Chief Executive Officer of TCCCI.

The Chevrolet dealerships in the country are heightening their regular hygiene and sanitation protocols, and carrying out stricter regulations in sanitizing all Chevrolet vehicles entering and leaving the dealerships.

The following measures are progressively put in place in Chevrolet showrooms and service centers:

• Mandatory temperatures checks of employees and customers entering the dealership premises
• Mandatory wearing of protective equipment, including face mask, for all employees
• Alcohol dispensers or hand sanitizers are readily available in key areas of the dealership, including showroom and service reception areas
• Foot pad disinfectants are made available at the main entrance of the showroom and service workshop area
• Common areas inside the dealership, including customer and service lounges, transaction areas, meeting rooms, and restrooms are sanitized every two (2) hours and before and after business hours
• General cleaning and sanitation of dealerships at least once a week
• Chevrolet vehicles on display and test drive units are sanitized regularly
• Chevrolet vehicles and genuine parts delivered to the dealership are sanitized
• Brand new Chevrolet vehicles scheduled for delivery or vehicles set for service unit release are sanitized

Chevrolet is also implementing additional guidelines for the sanitation of all Chevrolet vehicles that are delivered to the dealership, brought in for service, or are scheduled for customer delivery. To ensure everyone’s safety, the vehicles are sanitized using recognized system products in the automotive industry.

Mazda, Toyota, Honda Vows to Spend on R&D Even as Profits Plunge

Hard hit by production stoppages and weakening sales, some carmakers have turned to conserving cash as means to ride out the coronavirus pandemic; but not for Mazda, as well as Toyota and Honda. These automakers intend to continue spending and developing next-generation technologies.

A report out of Automotive News (subscription required) says these three automakers are keeping their focus squarely at the long-term. Mazda which booked a net loss of USD 20.3 billion, and a 20 percent decline in global sales (January to March 2020) says they will continue to set up their development game. Quoting Akira Koga, Mazda senior managing executive officer:

“We will not relent in our investment in development and facility for our future growth. We will continue and step it up.”

These sentiments are echoed by Toyota President Akio Toyota. Despite suffering an 86 percent net income tumble, he suggested that it’s shortsighted of companies to cut back on advanced research or programs to save money in the short term. He said:

“I sense that there seems to be much talk about a V-shaped turnaround. By deciding to stop various things, an individual company can turn its results around. It bothers me that such action often seems to be praised. That’s not right. This is how I feel.”

Honda CEO Takahiro Hachigo feels the same way.

“In order to survive, we will continue to invest in the next-generation technologies at all cost. We have no intention of scaling it down.”

For fiscal year 2020-2021, Toyota will actually increase its R&D outlay from 3.7 to 4.6 percent of revenue. Meanwhile, despite selling just 1.42 million vehicles compared to Toyota’s 10.46 million, Mazda will spend 3.9 percent of its revenue on R&D. And while Honda hasn’t released a figure, last year, it funneled 5.5 percent of its revenue into future technologies.

This kind of thinking contrasts with other carmakers such as Ford and General Motors which have previously announced cutbacks to its long-term technological investments. It remains to be seen what road other Japanese carmakers such as Nissan and Mitsubishi will take.

Geely PH to Re-Open Sole Dealership on May 18

Sojitz G Auto Philippines (SGAP), the exclusive distributor of Geely vehicles in the Philippines is re-opening its sole showroom for both sales and service starting on Monday, May 18.

Located on North EDSA, the Geely dealership will be open from 8:30 AM to 5:30 PM. And despite the prevailing Modified Enhanced Community Quarantine (MECQ), they will be open Mondays to Saturdays for both sales and service, and Sundays for sales.

Like other car brands, the Geely showroom adheres to the government’s health and safety protocols to avoid the spread of the coronavirus. Measures include the daily disinfection of the dealership, temperature checks for employees and customers, foot bath on all entrances, provision of face masks for customers, and even car misting for all vehicles entering the premises.

Subaru PH Offers 2,000-km Grace Period for Missed Service Due to ECQ

In line with Motor Image Pilipinas’s move to re-open more dealerships with enhanced health and safety protocols, the exclusive distributor of Subaru vehicles in the Philippines is offering owners whose preventive maintenance service (PMS) and/or warranties were affected by the implementation of the ECQ, generous parts and service initiatives.

For customers who have missed a scheduled periodic maintenance service during the ECQ (March 15 to May 15), Motor Image Pilipinas is offering a 60-day or 2,000-kilometer grace period (whichever comes first).

In addition, for owners whose vehicles have warranties that expired during the ECQ (March 15 to May 15), Motor Image Pilipinas is likewise extending a 60-day warranty extension, subject to validation under Subaru’s standard warranty guidelines.

Customers are encouraged to book their service schedule ahead of time since all vehicle servicing will be done on a per appointment basis only. Check the full list of operating Subaru dealerships here.

Subaru PH Dealers Re-Open Starting Monday, May 18; Offers At Home Test Drives for Customers

Motor Image Pilipinas, the exclusive distributor of Subaru vehicles in the Philippines has announced that its company-owned dealer network will re-open starting Wednesday, May 20, while its franchise dealers will start resuming operations by Monday, May 18. The full list of dealers, operating hours, and re-opening dates is available below.

In line with Subaru’s focus on safety, stringent measures are in place to ensure the customers’ health and confidence.

Staff, customers and visitors are required to wear face masks and will have to undergo mandatory temperature checks accompanied by health declaration forms when they visit showrooms and service centers.

Those with body temperatures of 37.5 degrees Celsius and above will not be allowed to enter the premises and will be asked to seek medical attention. Entry and exit points at dealerships will be regulated, and the common areas will be limited. Sales consultation rooms, customer lounges, payment counters, parts and service areas and washroom facilities will be cleaned and sanitized twice a day. During this period, refreshments will only be served through disposable cups or in the form of bottled water.

To ensure safe distancing, the company is also limiting the number of customers in Subaru showrooms at any one time. Markers are in place to establish physical distancing of at least one meter. For test drives, a maximum of three people is allowed per vehicle: the customer, a sales consultant and a security personnel.

For aftersales services, customers are requested to schedule and confirm an appointment via phone or online before sending in their vehicles. Walk-ins are not permitted. Customers are strongly discouraged from waiting at service centers and should return to pick their vehicles up only after the job is completed. Customers are also advised not to bring their children along. All vehicles will be thoroughly sanitized before and after each job. Cashless payment options are encouraged. They have also released parts and service-related incentives.

For customers who wish don’t wish to travel to showrooms but are eager to try out a Subaru, MIP’s “At Home Test Drive” is still on-going. Interested customers may book their test drive slot through this website, or call their nearest showroom for a sales consultant to meet them. All vehicles are thoroughly sanitized before and after test drives.

More Mazda Dealerships Are Ready to Serve Under "New Normal" Conditions

Following the government’s easing of quarantine restrictions, Mazda Philippines is announcing the re-opening of its Luzon-based dealership network. Twenty Mazda dealers will be ready to serve customers starting tomorrow, building from the three that already re-opened in GCQ areas last May 5, 2020 (see full list below).

All Mazda dealerships will comply with health and safety guidelines set forth by the Department of Health as well as other regulations set by each dealership’s respective LGU. These measures include social distancing, wearing of face masks for dealer employees and customers, temperature checking, and regular sanitization of facilities and cars.

Like other brands, vehicle servicing will be done on a by appointment basis only.

Mazda dealerships open from May 16 onward

• Mazda Alabang (service only)
• Mazda Cabanatuan (service only)
• Mazda Dagupan (service only)
• Mazda Davao
• Mazda Greenhills
• Mazda Pampanga (service only)
• Mazda Tarlac (service only)

Mazda dealerships open from May 18 onward

• Mazda Alabang (sales and service)
• Mazda Cabanatuan (sales and service)
• Mazda Cavite
• Mazda Dagupan (sales and service)
• Mazda Iloilo
• Mazda Makati
• Mazda Pampanga
• Mazda Santa Rosa
• Mazda Tarlac

Mazda dealerships open from May 20 onward

• Mazda North EDSA
• Mazda Pasig
• Mazda Pulilan
• Mazda Quezon Avenue

Ford Re-Opens at These Locations Starting May 16

Ford Philippines is opening majority of its dealerships nationwide starting May 16, 2020 while observing strict safety and sanitary protocols to protect its customers and dealer employees.

Opening starting May 16 are Ford dealerships in:

• Baguio
• Cabanatuan
• Clark
• Dagupan
• Davao
• Global City
• Ilocos Norte (Sales)
• Iloilo
• Libis
• Otis Manila
• Pampanga
• Tarlac
• Tagum
• Zamboanga.

Those opening starting May 18 are Ford dealerships in:

• Alabang
• Balintawak
• Baliuag
• Batangas
• Cainta
• Calamba
• Cavite
• Commonwealth
• EDSA
• Laguna
• Makati
• Malolos
• Manila Bay
• Marikina
• Marilao
• Quezon Avenue
• Sta. Rosa
• Subic

Some Ford dealerships opening on May 16 and May 18 are operating on limited capacity depending on the quarantine restrictions mandated by their locality’s respective local government unit (LGU). Customers are advised to contact their nearest or preferred Ford dealership to schedule appointments in advance for both sales and service transactions.

Meanwhile, Ford Cebu and Ford Minglanilla will resume operations as soon as the enhanced community quarantine (ECQ) measures are lifted in those areas.

As part of the “new normal” of conducting business, Ford dealers are progressively rolling out measures to maintain a safe and sanitary environment in the showroom. These include conducting regular temperature checks for everyone entering the showroom, re-organization of the dealership floor to ensure social distancing, wearing of face masks and gloves for Ford dealer personnel at all times with a hazardous waste container onsite for proper disposal, enforcement of social distancing rules in all customer interactions, thorough disinfection of all Ford dealerships three (3) times a day, and availability of hand sanitizer dispensers and alcohol in the showroom.

On the sales and service side, Ford dealerships are also implementing a number of initiatives such as vehicle sanitation, remote sales support to give customers a first-hand shopping experience, and support for financing.

“As we open the majority of our Ford dealer network, we would like to assure our customers and dealer teams that their health and safety remain our top priority with safety and sanitary measures in place in our Ford showrooms,” said PK Umashankar, managing director, Ford Philippines.

Between May 1 to 15, 2020, 15 Ford dealerships have opened.

MG PH Re-Opens Dealerships Starting Today

MG dealers across the country have started to re-open as the government started easing quarantine protocols. Nine MG dealerships have opened today, May 16 with 5 more slated to re-open by Monday, May 18. See the full list below.

Adhering to the government’s strict health and safety protocols, MG dealerships will require an appointment for all service-related concerns. These can be done through the through the MG app or via the contact numbers below.

Moreover, for brand-new MG units, they will undergo a disinfection treatment system, where an atomized anti-bacterial solution fumigates and deeply penetrates areas of the car’s cabin such as the ventilation system, carpets, and cushions to kill bacteria in hard to reach places. It will also target, in particular, the air conditioning system of each car, removing bacteria, spores, mold, and micro-organisms. This treatment offers non-toxic, long-term protection against the regeneration of germs and microbes. The service will also be made available for existing customers for a minimal fee.

MG dealers re-opening on May 16:

• MG Alabang - 02 8553 6334 to 35, 02 8887 257
• MG Batangas - 0917 813 3270
• MG BF Paranaque - 0915 1432834, 0936 372 4859, 02 8720 8053
• MG Carmona - 0956 674 0126
• MG Commonwealth - 0998 556 6386, 02 8931 1411
• MG Cubao - 0915 681 0807, 02 8291 5754
• MG Dasmarinas - 0933 682 1900
• MG Lipa - 0956 268 6377, 043 8757 5484
• MG Sta. Rosa - 0932 871 1013

MG dealers re-opening on May 18:

• MG Pampanga - 0977 839 1286
• MG Iloilo - 0977 273 6882
• MG Tacloban - 0907 221 3483
• MG Cagyan de Oro - 0917 700 6999
• MG Davao - 0966 461 5722

5 Things to Check Before Your First Drive in Months

With coronavirus restrictions easing around the Philippines, you may find yourself behind the wheel once more—for essential outings, of course. But after an extended period of non-use, it pays to take these five things in mind to prevent any possible car-related headache.

#1. Kick those tires

When your vehicle isn’t used for long periods of time, the tire pressure can decrease and result in flat-spotting. Flat-spotting occurs when a tire has been stationary under the weight of a vehicle which can result in vibration issues while driving.

Before you drive off, it’s best to check your tire pressure. If you’ve pumped it above the recommended pressure, it’s time to bring it back down to the recommended level indicated in your owner’s manual. If it’s too low, it’s time to put some air in.

Pay attention to any sign of flat-spotting. If you experience a thumping noise, vibration in the steering wheel and brake pedal, it’s a good idea to schedule a service appointment to have the tires looked at.

#2. Check those fluids

While checking the tire pressure, you should also look at general fluids, including engine oil, windshield wiper, coolant, and brake fluid. Make sure to inspect under the vehicle for any signs of fluid leaks before driving off.

Oh, and keep in mind that oil change intervals are not just based on mileage, but time as well. With that, check your owner’s manual if you’ve missed any possible oil change or inspection schedule.

#3. Warm her up first

Before driving off to do your essential errand, it’s a good idea to warm up your car first. Think of this as a dry run before venturing further away from your garage.

Start the car and after a few minutes on idle, walk around your vehicle to check for any leaks, or odd sounds. Take this time to also allow your car to charge the weakened battery. If a vehicle’s battery does discharge, it may be slow to start or may not start at all. Other signs could include flickering display screens, dim interior and exterior lighting, and driving and vehicle performance concerns.

Starting a vehicle now, and knowing that there’s a potential problem is better than getting stuck on the road.

#4. Make sure your brakes don’t break

Extended period of non-usage may increase corrosion and debris that build up on your car’s brake components, especially if it was left outdoors. This can result in noise issues and, in extreme cases, premature brake wear. At times, more extensive corrosion can cause vibration or pulsation in the brake system due to brake rotor thickness variation. This usually happens when the vehicle is parked for long periods of time in humid conditions.

With that, note any concerns with brake feel or noise. You may hear squeaks, groaning, and growling noises when the brakes are applied, but this will likely diminish with driving. Other possible signs of brake issues include pulsation in the brake pedal when applied, momentary brake drag or brakes not releasing. In any case, if the brakes don’t smooth out after a few kilometers, a trip to the shop may be in order.

#5. Get re-acquainted with your car and the road

Like wearing shoes (or pants) for the first time after a few months, getting behind the wheel may feel odd for you; that’s normal. With that, this last tip is focused more on you than your car.

Before heading out on longer trips, get re-acquainted with your car, and how it behaves. If you live in a relatively quiet neighborhood, take your car for a short drive around the block to make sure you get the feel of things. That way, you’ll already be at ease before dealing with other motorists.

PGA Cars to Go Appointment-Basis Only for Both Sales and Service

On Monday, May 18, 2020, the official and exclusive importer and distributor of Porsche, Audi, Lamborghini, and Bentley in the Philippines resumes physical sales and service operations of the four premium automotive brands as COVID-19 quarantine restrictions in some parts of the Philippines are eased.

PGA Cars, Inc. marks the resumption of Porsche’s, Audi’s, Lamborghini’s and Bentley’s physical operations with a strict compliance to health and sanitation protocols as it places priority on the health and safety of its clients, guests, and workforce. The restart of physical operations is complemented by the brands’ established virtual operations, some aspects of which have been recently bolstered by digital tools in response to new market conditions.

Besides continuing to observe hygienic measures practiced in Porsche, Audi, Lamborghini, and Bentley dealerships long before the quarantine—such as regular disinfection of facilities and vehicles, and providing hand sanitizers to all personnel—some of the steps to be taken during the restart are that servicing of vehicles will be done by appointment only, and that all vehicles accepted will be immediately disinfected upon arrival, as well as prior to releasing.

Also, all guests and employees entering the brands’ premises must first wear a mask, undergo a thermal check, remove their outer clothing, submit a health form, wash their hands, and go through a foot bath. Social distancing will be practiced as well, with the guidelines announced in signage around the facilities.

Clients who wish to visit the brands’ showrooms will have to book an appointment.

The re-opening of PGA Cars’ physical facilities for Porsche, Audi, Lamborghini and Bentley follows the four brands’ resumption of manufacturing operations in their home markets.

Upon the restart of PGA Cars’ brands’ physical operations, clients can check out the latest models from Porsche, Audi, Lamborghini, and Bentley. These models are properly documented and covered by the manufacturer’s warranty, as well as supported by world-class aftersales services with work performed by factory-trained and -certified technicians who have access to the latest equipment and necessary software updates.

More Honda Cars PH Dealerships Resume Operations Today

Honda Cars Philippines, Inc. (HCPI), announces the resumption of its dealer sales and after-sales operations starting May 16, 2020. Complete schedule and dealer contact details are available in the image below.

To ensure the overall well-being of customers and dealer associates, Honda Cars dealerships will implement strict health and safety protocols. This includes daily inspection and sanitation in high activity areas, such as the showroom floor, vehicle delivery, vehicle maintenance and repairs, and business transaction areas.

All customers and dealer associates will be scanned for body temperature before entering the dealership premises. Those with a body temperature of 37.5 degrees Celsius and above will not be allowed to enter.

Customers will be required to wear face masks while inside the dealership and must sanitize their hands before entering and while inside the dealership premises. Hand sanitizers will be available at strategic locations. Dealer associates will be required to wear prescribed PPEs.

Social distancing (at least one (1) meter apart) shall be observed throughout the dealership premises (showroom, service reception, customer lounges, cashiers, etc.). All common areas will have demarcation lines to ensure this is strictly followed.

Given the various community quarantine guidelines implemented nationwide, dealerships located in areas under Modified Enhanced Community Quarantine (MECQ) may have limited operating capacity once operations resume. With this, customers who plan to visit the dealership for sales or after-sales services are highly encouraged to contact their respective dealerships and schedule an appointment.  This is to ensure that customer related matters would be efficiently addressed by dealerships as operations transition to the “new normal”.

Mercedes-Benz PH to Offer Online Payment Channels, No Contact Home Delivery in New Normal

Mercedes-Benz PH is all set to resume ‘new normal’ operations. The Auto Nation Group, the exclusive distributor Mercedes-Benz vehicles in the country, and the dealer network are working together on their preparation to re-open business. Showrooms and Service Centers in Greenhills EDSA and BGC will resume on May 16, 2020, while Alabang and Cebu will reopen on May 18, 2020.

At this time, Mercedes-Benz PH rolls out the Mercedes-Benz AI: Adapt + Innovate Program to its dealer network. An initiative to provide customers with a pandemic-proof environment on their next visit to any Mercedes-Benz Showrooms and Service Centers, and to offer solutions that will increase ease in doing their sales and after sales needs

The service processes have been adjusted to align with the national and local safety protocols. Additional precautionary measures are in place to protect the health and welfare of clients and employees. These are strict adherence to physical distancing, mandatory wearing of protective equipment such as face masks and face shields, temperature screening, installation of safety reminders, and regular sanitation of all showrooms, offices and service facilities. In addition, an anti-body rapid testing will be conducted to all employees when the business opens. There will be increased education on prevention awareness, and promotion of personal hygiene and hand washing to all employees. Moreover, Mercedes-Benz PH will continue remote working arrangement and will only have maximum of 50 percent workforce onsite. Lastly, all vehicles on display in showrooms, test drive units before and after use, brand new vehicles for handover, and cars for delivery after service are all to be disinfected and sanitized.

Believing that this new norm will require the use of technology to provide customers ease and comfort in doing business, Mercedes-Benz PH is strengthening its online presence and capabilities to bring a safer, more convenient, and more contactless customer experience. Additional contact channels and online payment options will be made available via our dealer partners. Clients can now book their service appointments via Facebook, and book their reservations online. Mercedes-Benz sales executives are trained to conduct virtual vehicle demonstration and presentation using their  proprietary applications to help serve customers at the comforts and security of their homes. Also, Mercedes-Benz PH has devised a no-contact delivery and handover process for safer transactions.

Mercedes-Benz PH is doing all these efforts and initiatives to adapt effectively and efficiently to the new reality and promises to continuously innovate to bring unparalleled experience whenever and however its clients engage with the brand.

Petron Extends Front Liner Fuel Discounts Until End of May

Petron Corporation is saluting all front liners by extending their fuel discounts until the end of May. The largest oil refining and marketing company in the country is offering P 3.00 per liter in discounts on its gasoline products (Blaze 100, XCS, Xtra Advance) and P 2.00 per liter in discounts on diesel products (Turbo Diesel, Diesel Max).

To avail, front liners simply needs to show their IDs for verification. Transaction limit is P 3,500 per customer. Promo is valid for cash and credit card transactions; not applicable to P.O., bulk, Petron e-fuel, PVC points redemption, and fleet accounts. Promo cannot be combined with other promos or discounts.

Covered by the promo are:

• Health Care Workers (Doctor, Nurse, Radiologist, Laboratory Personnel, Ambulance Driver, and other employees in private or public hospitals, health centers, testing centers, and clinics)
• Policemen and Military Personnel
• Government Agencies (MMDA, DOH, Red Cross, DTI, DSWD, and DOE)
• Media
• Local Government Units (Provincial, Municipality, City, and Barangay Personnel)
• Delivery and Logistics Providers (Grab, Angkas, Food Panda, Lalamove, etc.)
• Security Guards
• Supermarket and Grocery Store Cashier, Bagger, Store Personnel
• Utility Providers (Linemen, Utility Personnel, Driver)
• Remittance Personnel (Money Changers, Bayad Centers)
• Bank Personnel (Bank Tellers, Managers)
• Water Refiling Centers (Personnel and Drivers)
• Mortuary Services (Funeral Services, Crematory)

Click here for the full list of participating Petron stations.

Toyota PH to Offer Free Vehicle Sanitation, Extended Payment Terms, and Payment Holidays

As part of their thrust to deliver ever-better products and services to their customers, Toyota Motor Philippines will now offer new services as part of the “new normal.”

Among the new services that will be on offer at all dealerships include free periodic maintenance service, insurance, and even vehicle sanitation (courtesy of BactaKlenz) packages. Toyota is also committed to help pout its customers with more flexible financing schemes, extended payment terms, and even payment holiday terms to customers.

Details of these programs as well as other COVID-related news and advisories, including an FAQ will be posted on a dedicated microsite. Toyota’s Customer Assistance Center is also operational and is accessible at customerassistance [at] toyota.com.ph for any customer concerns and inquiries.

These programs are on top of Toyota’s online service booking app, MyToyota PH, which was launched last week. This tool is indispensable as Toyota Motor Philippines’s entire dealer network is implementing a 100 percent by-appointment system for servicing.

Ford PH Gears Up to Re-Open Dealerships After May 15

Ford dealerships across the Philippines are gearing up to re-open after May 15. While 15 dealerships have already opened in areas covered by the general community quarantine (GCQ), the rest, including those in Metro Manila will open under the guidelines set by the modified ECQ.

With that in mind, Ford dealers are rolling out measures to maintain a safe and sanitary environment in its showrooms such as conducting regular temperature checks for everyone entering the showroom, re-organization of the dealership floor to ensure social distancing, wearing of face masks and gloves for Ford dealer personnel at all times with a hazardous waste container onsite for proper disposal, enforcement of social distancing rules in all customer interactions, thorough disinfection of all Ford dealerships three times a day, and availability of hand sanitizer dispensers and alcohol in the showroom.

On the sales and service side, Ford dealerships are also implementing a number of initiatives such as vehicle sanitation, remote sales support to give customers a first-hand shopping experience, and support for finance and expired warranties.

San Miguel to Resume Work on Skyway Extension on May 15

San Miguel Corporation (SMC) will resume construction of the Skyway Extension project, halted by two months of community quarantine, on Friday, May 15 following the issuance of guidelines by the government’s Inter Agency Task Force (IATF).

SMC, through its San Miguel Infrastructure, is the concession holder of the Metro Manila Skyway.

With its contractor returning to the job site, SMC said the development will partially mitigate delay in the delivery of the project, originally scheduled for December 2020. The company however said it is unable to determine yet a new completion date, given that only a limited number of workers can be deployed by contractor EEI Corporation as part of the quarantine measures identified.

The project is seen as key to reducing traffic in southern Metro Manila, particularly the South Luzon Expressway (SLEX) and the Alabang area while allowing motorists from the south direct access to the elevated Skyway and beyond.

“We have been given the go-signal by government to resume work on the Skyway extension, and while we cannot yet go full blast, we will do whatever we can to deliver this project as close as we can to the original deadline. We have to work smart, be efficient, and most of all, keep the workers safe,” said SMC president and COO Ramon S. Ang.

For a one-month period, Skyway management said that it will close about 700 meters of Lane 3 of the Skyway At-Grade section northbound from the old Alabang Entry Plaza.

This is to enable workers to install scaffoldings to build the columns for Pier 34- 49.

Skyway assured that safety, sanitation and other health measures are already in place at the construction site, even prior to the resumption of construction.

Workers will follow the basic rules of social distancing and put on face masks and gloves. There will also be adequate hand sanitation and disinfecting facilities including the availability of soap, water, and hand sanitizer.

Workers will also be housed in on-site facilities provided by the company.

Nissan PH Dealerships to be Disinfected Thrice Daily, to Provide Customers with Free Masks Upon Entry

With Nissan dealerships across the Philippines gearing up to re-open by May 16 (those in GCQ areas have resumed operations as early as May 6), the carmaker has announced new health and safety guidelines to control the spread of COVID-19.

Prior to opening, Nissan dealerships will be conducting a wall-to-wall disinfection of facilities, followed by thrice-daily sanitation of the facility. Dealer personnel will be provided with personal protective equipment (PPEs) in the workplace, such as face shields, face masks, and disposable plastic gloves.

Customers will likewise be requested also wear PPEs when entering dealership premises, and will be provided with complimentary face masks and plastic gloves if they have none. Measures such as contactless temperature checks, daily health monitoring of symptoms for employees, and limiting the number of people inside the dealerships will also be implemented.

Disinfection, sanitation, and physical distancing guidelines will also be implemented in sales and service operations. This covers activities such as test drives, product demonstrations, vehicle maintenance and delivery, road side assistance, as well as marketing activities.

For example, test drives will be limited to two people including the driver. Customer appointments will be prioritized over walk-ins. Online and telecommuting solutions for customer interactions are greatly recommended. Existing vehicle disinfection and sanitation procedures will become more strict and stringent.

The Nissan Customer Assistance Center will also be advising customers on the health and safety guidelines when they call in for service appointments or showroom visits.

“Even though we are entering a ‘new normal’ as an effect of the COVID-19 pandemic, our commitment to provide excellent customer service and experience remains the same. Our priority right now is to keep our customers and employees safe and healthy in our dealerships through these guidelines,” said Atsushi Najima, president and managing director of Nissan in the Philippines.

Sole Jaguar Land Rover Dealership in PH to Re-Open on May 16

All British Cars (ABC), the sole authorized dealership of Jaguar and Land Rover vehicles, parts, and accessories in the Philippines, is preparing to re-open its dealership from May 16, 2020 (Sales) and May 18, 2020 (Service and Parts).

The health and safety of customers and employees is ABC’s top priority. That’s why the dealership has added the necessary precautionary measures in making sure that the showroom and service center are well-maintained and disinfected on a regular basis.

Customers are encouraged to make both sales and service maintenance appointments beforehand. In this way, ABS can quickly accommodate to the clients’ needs on arrival and ensure that social distancing is met at all times.

Clients can expect the following guidelines implemented:

• Daily building sanitation, most especially the high-traffic contact surfaces
• Employees will be asked to be disinfected in tents and will be given facial masks before they enter our facilities
• Temperature checks at all entry points of the premises.
• Sanitizers placed at entrances of the showroom and service areas.
• Thorough sanitation of customer lounge area which includes the chairs, tables, coffee maker, refrigerator, cups, and utensils.
• Cleaning and sanitizing test drive units, particularly before and after each test drive. 

In the aftersales area, ABC will be implementing extra procedures to ensure a client’s vehicle is worked on in the cleanest way possible. All vehicles visiting the workshop will receive a complimentary sanitizing prior to return of the vehicle that focuses on the interior, gear stick, door handles, and fuel cap. Key fobs will be disinfected upon receipt and prior to turning over, and ABC will start accepting cashless payments including bank transfer for service payment.

All British Cars will be open Mondays to Saturdays, 8 AM to 5 PM. For sales or service bookings, contact them through:

• Sales: +63 919 083 6397, +63 919 068 2598
• After sales: +63 87845003
• Email: customercare [at] allbritishcars.com.ph 
• Online Service Booking: www.jaguar.ph/osb or www.landrover.ph/osb